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Questions 153-154 refer to the following e-mail.

To: Lisa Keller <lkeller@gomail.com>

From: Mario Henderson <mhenderson@arlingtonpubliclibrary.org>

Date: November 14
Subject: Important notice

Dear Ms. Keller,

Your Arlington Public Library card will expire in December. To renew your card, visit the
information desk with a photo ID and a legal document that confirms your current address. Note
that any late fees remaining on your current card must be paid before the renewal. Please talk to
a librarian on duty for assistance with late fee payments. You can view the remaining balance on
your account at the library’s Web site at www.arlingtonpubliclibrary.org.

Please be advised that you cannot check out any library materials without a valid library card. If
you miss the deadline for renewal, you will have to make a new card at a cost of $10. For further
questions, contact the library at (571) 555-2930.

Mario Henderson
Library Assistant

153. Why did Mr. Henderson write to Ms. Keller? 154. What can Ms. Keller do online?
(A) To notify her of a late payment (A) Check for any overdue fees
(B) To apply for a library card (B) Submit questions about library use
(C) To inform her about a change in the (C) Request help from a library employee
policy (D) Donate to the library
(D) To issue a reminder

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