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Questions 139-142 refer to the following letter

February 9

Dear Ms. Lake,

I would like your final approval for a customer relationship management seminar we are planning in

March. This seminar ------ a great reference to the planned reorganization of the Customer Service
139.
Department.
Our target attendance is 200, including both existing and ------ customers. The aim of this seminar is
140.
to discuss the strong points of our current customer service and expected improvements in order to
apply those ideas to the following reorganization.

Please look at the attached outline of the seminar for details. ------. Otherwise, I would appreciate it
141.
if I could have your signature at the bottom of the sheet by this week once you fully understand our

plan.

I look forward to ------ your approval.
142.

NEW
139. (A) has provided 141. (A) If you have any concerns regarding this
(B) is providing plan, please let me know.
(C) would have provided (B) Customer feedback will not have any
(D) will provide effect on the reorganization.
(C) These details provide information on the
140. (A) early venue of the meeting.
(B) current (D) The topic of this seminar was suggested
(C) prospective by the project director.
(D) lost
142. (A) considering
(B) receiving
(C) answering
(D) delaying

22 | 시나공 토익 D-5 실전테스트 ➊