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01-2.mp3
ױ҅ ࢚ട 01 ੹ചܳ ߉ਸ ٸ
೨ब಴അ ੊൤ӝ
੹ച࢚ ੋࢎ۽ח Good morning/afternoon/evening!੉ա Hello! / Hi!ܳ
੹ച ాചܳ ೡ ٸ
ࢎਊೞݶ ؾפ׮ Hi!ח ߋҊ ஘੺ೠ ו՝ਸ ઱ӝח ೞ૑݅ ഥࢎ੄ ؀಴ ੹ചۄ
ਬਊೠ ಴അٜਸ ੊൤
ࣁਃ ݶ ખ ؊ ੿઺ೞѱ Hello!ۄҊ ਽؀ೞח Ѫ੉ જणפ׮

؀಴಴അ Hello, this is Janet Lee speaking. ৈࠁࣁਃ ੗֔ ܻੑפ׮

੹ച࢚ীࢲ ੗नਸ ߋ൧
Hi, this is Steven Lee in human resources. ৈࠁࣁਃ ੋࢎࠗ झ౭࠵ ܻੑפ׮
ٸח This is
੹ച࢚ীࢲ ੗न੉ ־ҳੋ
Hello, this is Johnny Chen from headquarters in Hong Kong.
૑ ߋ൧ ٸח Ism ~੉ ইפۄ
ৈࠁࣁਃ ഘ௖ ࠄࢎ੄ ੗פ ୕ੑפ׮ ↟headquarters ࠄࢎ
This is ~ܳ ࢎਊ೤פ׮ ࢎۈ
ਸ ૒੽ ࠁח Ѫ੉ ইפۄ ݾࣗ
Hello, John Evans, Sales Department. ৈࠁࣁਃ ৔সࠗ ઓ ী߈झੑפ׮
ܻ۽ ੹׳ೞח ࢚ട੉ӝ ٸޙ
੉૑ਃ ੹ച Ѥ ࢎۈ੉ ੹ചܳ
ઁ؀۽ Ѧ঻ח૑ ഛੋೞҊ र
যڃ সޖ۽ Ѧ۰ ৡ ੹ചੋ૑ ഛੋೞৈ উղ೤פ׮
ਸ ٸח Is this ~? Ѣӝ _ݏ
աਃ ۄҊ ೞݶ ؾפ׮
Is this the Sales
Department? ؀಴಴അ How can I help you? ޖ঺ਸ ب৬ܾ٘өਃ
Ѣӝ ৔সࠗ ݏաਃ
How may I help you? ઑӘ ؊ ੿઺ೠ ಴അ
What can I do for you?
What can I help you with today?

੹ചܳ Ѥ ࢚؀о ־ҳੋ૑ যڃ ݾ੸ਵ۽ ੹ചܳ ೠ Ѫੋ૑ ഛੋ੉ ೙ਃೠ ҃
਋ۄݶ ইې৬ э੉ ૕ޙೞࣁਃ
੿઺ೠ ಴അ may
Can੉ա Could ؀न May۽
؀಴಴അ May I ask who’s calling, please? प۹૑݅ য٣द૑ਃ
૕ޙೞݶ ઑӘ ؊ ੿઺ೠ ಴അ
੉ ؾפ׮ ૊ Can I ask ~?
ա Could I ask ~?ࠁ׮ May Who’s speaking, please? ־ҳद૑ਃ
I ask ~?ۄҊ ೞݶ ؊਌ Ѻध
੓ח ಴അ੉ ٜ݅য૘פ׮ Who’s calling, please? ੹ച ઱न ࠙਷ ־ҳद૑ਃ
Which company are you from? যו ഥࢎীࢲ োۅ ઱दח Ѣભ
Sorry, you are...? ޷উ೤פ׮݅ য٣दભ

؀಴಴അ May I ask what this is in regards to?
ޖट ੌ੉न૑ ৈଞ ࠊب ؼөਃ ↟in regards to _ী ҙೞৈ about

May I ask what this is about?
Can I ask what it’s about?
Could I ask what it’s in regards to?

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