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PART 6 TEST 01

Directions: Read the texts that follow. A word or phrase, or sentence is missing in parts of
each text. Four answer choices for each question are given below the text. Select the best
answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following letter.

Louise Reefton
87 Eclipse Road
Tampa, FL 76435

Dear Ms. Reefton,

I am writing in response to your ------- about one of our products. Unfortunately, the hairdryer
131.
that you are interested in purchasing is no longer manufactured. We ------- it with the
132.
upgraded HYT-986 model. This updated hairdryer not only offers the same power and drying
performance as the previous product, ------- it also includes a cooling function. -------.
133. 134.

Warm Regards,

June Whittle
Customer Support
Net Electrics Ltd.

131. (A) inquiry 133. (A) and
(B) return (B) but
(C) delivery (C) then
(D) refund (D) while

132. (A) replace 134. (A) Please accept my thanks for buying
(B) replaced the hairdryer.
(C) were replaced (B) Thank you again for your flawless
(D) will replace service, and I look forward to
working with you in the future.
(C) I am pleased to hear that you
have resolved the issues you were
experiencing with our product.
(D) Please refer to the attached file and
find a shop in your local area that
stocks our products.
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TEST 01 13