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121. Ms. Roma established a reputation for 127. The team has developed into a -------
------- when her products were featured experienced group of individuals who
in Vogue magazine. deliver exceptional customer service.
(A) herself (A) loyally
(B) her (B) densely
(C) hers (C) closely
(D) she (D) highly

122. Mary Aspen has ------- to Busan to take 128. Sometimes customers are impressed
an administrative position after working with how ------- our staff members are
in China for six years. regarding the products we sell.
(A) considered (A) knowledge
(B) returned (B) known
(C) removed (C) knowledgeable
(D) visited (D) knowingly

123. Renewal of the membership card at 129. The customer ------- complained
Top Sports Club can be done at the through a variety of channels before
reception desk ------- its expiration leaving a negative review on the Web
date. site.
(A) still (A) had
(B) unless (B) did
(C) prior to (C) was
(D) whether (D) will

124. After a three-month probationary period, 130. An immediate ------- to a customer
hotel employees are eligible to ------- inquiry is essential unless it needs to be
paid vacations. forwarded to a technical representative.
(A) take (A) management
(B) taking (B) reply
(C) be taken (C) phase
(D) being taken (D) estimate

125. The office was relocated to a place
------- visitors would benefit from good
transportation connections.

(A) its
(B) why
(C) that
(D) where

126. The superiority of Orange Ltd.’s product
has earned it an ------- position among
its competitors.
(A) insurable
(B) unwarranted
(C) unintentional
(D) enviable

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