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PART 6
Directions: Read the texts that follow. A word or phrase is missing in part of each text. Four answer TEST 01
choices for each question are given below the text. Select the best answer to complete the text. Then
mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 131-134 refer to the following e-mail.

To: Sally Truman <struman@netmail.com>
From: Ron Elmer <ron@RCIheating.com>
Date: October 15

Dear Ms. Truman:

I am writing to remind you that you are scheduled to have your washing machine

inspected and cleaned on October 28 between 8:00 A.M. and 10:00 A.M. Please be aware

that our technician may arrive at any time within the quoted timeframe. -------, it is
131.
important that someone be available to let the technician into your home. As per your

request, the technician ------- a basic inspection and cleaning of your washing machine.
132.
Our standard rate for this residential service is $50.00. If the inspection reveals any

problems, you will be provided with an additional quote before these ------- are
133.
addressed. -------. My direct line is 555-2333.
134.

Sincerely,

Ron Elmer

131. (A) Therefore 133. (A) installments
(B) However (B) exchanges
(C) Otherwise (C) packages
(D) In addition (D) issues

132. (A) performs 134. (A) Your payment will be processed in a
(B) performed few days.
(C) will perform (B) Feel free to contact me with any
(D) will have performed questions or concerns.
(C) Let me know if you need to order
additional parts.
(D) Thank you for choosing to do
business with us.

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