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Questions 154-156 refer to the following e-mail.

To: derekgarrison@somail.com
From: johnsim@cablecentral.com
Date: Friday, July 27
RE: July 31 Installation

§
Dear Mr. Garrison:

Please note that we have you scheduled to have your television cable installed and activated
on July 31.
Date: Tuesday, July 31
Service Schedule: 5 P.M. – 6 P.M.
Service: Television cable installation and activation

The cable installation will occur during the appointment time above. The technician will arrive
and begin immediately. Therefore, please be at the service location during the allotted time. We
pride ourselves on our prompt service and on completing tasks within the service schedule.

Please note that while cable installation for your television is included in the service fee,
activation will require a $50 one-time initiation fee.

If any changes to your service schedule are needed, please contact us as soon as possible at
the following phone number: (206) 555-9702.

Sincerely,

John Sim
Services Manager
Cable Central §

154. What is the purpose of the e-mail? 156. What is indicated about the activation of
Mr. Garrison’s cable?
(A) To request a payment
(B) To communicate a reminder (A) It will require Mr. Garrison to leave the
(C) To reschedule an installation building.
(D) To promote a new service (B) It will include the delivery of a
television.
155. According to the e-mail, what is Mr. (C) It will start exactly at 6 P.M.
Garrison asked to do? (D) It will take place on a weekday.
(A) Make a payment
(B) Confirm an appointment
(C) Wait two hours
(D) Purchase an installation cable

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