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PART 6


               Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts
               of each text. Four answer choices for each question are given below the text. Select
               the best answer to complete the text. Then mark the letter (A), (B), (C), or (D) on your
               answer sheet.




            Questions 131-134 refer to the following letter.


               Dear Ms. Robinson,


               I received a collection notice from the Ohio Telephone Company on February 13. The letter
               states that I owe a past due balance from the September 16 to October 16 billing period last
               year. The letter also states that my service will be disconnected ------- I act immediately;
                                                                      131.
               however, I am informing you for the second time that I paid that bill on January 8.

               On January 15, I received a call from one of your representatives about this matter, and I
               immediately told him that I sent a check to your office for the due amount of $132.57
               approximately a week ago. Unfortunately, I failed to get his name. I am ------- that you have
                                                                            132.
               not taken care of this matter, -------
                                         133.
               I hope that this ------- the matter once and for all.
                             134.
               Sincerely yours,

               Bill Moritz
               Encl: copy of the check



            131.  (A) if                                 133. (A)  and I am enclosing a copy of the
                 (B) whether                                    check herewith.
                 (C) unless                                  (B)  and I will not pay the bill and will
                 (D) as if                                      disconnect my service.
                                                             (C)  and I will make the payment first thing
            132. (A) irritate                                   in the morning tomorrow.
                 (B) irritation                              (D)  and I’m pleased to do business with
                 (C) irritating                                 you.
                 (D) irritated
                                                         134. (A) settle
                                                             (B) will settle
                                                             (C) has settled
                                                             (D) had settled

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