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Questions 151-152 refer to the following e-mail.

To: WBF Hotel <cservice@wbfhotel.com > TEST 01
From: Minkyu Lim <minqlim@hotmail.net>
Date: September 24

Subject: Request for information

Attention-Reservation Department
In a few weeks, I will be going on a business trip to Japan, and I will be staying in Fukuoka for
several days.

Two months ago, a colleague of mine stayed at your hotel. He recommended your hotel to me,
and he gave me the Internet address of your hotel’s Web site. I tried to access the Web site, but a
message on the screen indicated that the site is temporarily unavailable because it is being
updated. Luckily, I came across your e-mail address in a travel magazine.

Can you please give me some information about available rooms and their prices? I plan to be in
Fukuoka from Oct. 16 through Oct. 19 and will only need a single room during my stay there. In
addition, please let me know if you have any special packages for business travelers and if your
hotel provides free breakfast for guests.

Thank you in advance for your assistance in this matter. I look forward to hearing from you at
your earliest convenience.

Sincerely,

Minkyu Lim

151. How did Mr. Lim first learn about the 152. What is NOT included in the details
WBF Hotel? requested by Mr. Lim?
(A) While browsing a Web site (A) If there is a conference room
(B) From a previous guest available
(C) While on vacation in Japan (B) The price of a single guest room
(D) From a travel magazine (C) Whether he can be offered a special
rate
(D) If a complimentary breakfast is
provided

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TEST 01 19